Kempinski Hotel Grand Hermitage, Bulgaria

The Kempinski Hotel is set high up on the beautiful black sea resort of Golden Sands Bulgaria. Although the hotel is very new, it is extremely popular among tourists and has been awarded 5*

The coach transfer from Varna Airport is approximately 30-40 minutes to the Kempinski depending on how many stops are in front of you. This is usually quicker if you are travelling by taxi. If you do take a taxi, expect to pay about 20 leva (£7) for the journey.


The hotel is approximately 150 metres long and 50 metres wide. It is a huge structure and contains nearly 900 guest rooms. There are 12 floors altogether, 8 of which are dedicated to guest bedrooms that have either a sea or garden view. Due to the hotels’ location and surrounding greenery, you need to be on a relatively high floor to see the beautiful blue sea. There is also a reception floor, a business orientated floor, a restaurant floor and the spa floor known as the garage. There are 6 main lifts in the hotel therefore it is rare to wait more than a minute for one to arrive. There are lots of helpful staff members to assist you during your holiday.

Front of HotelHotel and Pool

Breakfast is included in your stay and there are restaurants in the hotel where you can eat lunch and dinner. However, you can also walk the 50 metres to the beach front and enjoy a 2/3 course meal for about a fiver! There are steps down to the beach front or a hill to the right of the hotel. The hill is relatively steep therefore not ideal for disabled access however there is another flatter road leading off to the right that also leads to the beach.

The exterior of the hotel is made from cream brick giving it an extremely “grand” appearance. Luxurious is the best word to describe both interior and exterior of the Kempinski Hotel Grand Hermitage.


Gorgeous BedThe Kempinski has over 728 bedrooms in total and a choice of smoking or non-smoking. Rooms are either single, double, twin or suites, all of which are very well sized. The room décor is very luxurious; cream and dark red are the dominant colours with mahogany furniture and detailed cream carpet. The bed is obviously the main feature of the room, and then you have a desk area, wardrobes, 3 chairs and a long stool at the foot of the bed. Each room has a balcony with table and chairs; the sea view room balconies are slightly larger.

Rooms offer the following services:

Air Conditioning – Powerful if set to the highest fan, keeps the room lovely and cool. If your air conditioning is broken, ask at reception and they send someone to fix it the same day.

Room Service – A room service menu can be found on your desk and this is a 24 hour service! There is a large selection of food on the menu served until 10.30am (breakfast menu) and then a smaller selection available for the rest of the day and night.

Mini Bar – Consisting of water, soft drinks, alcoholic drinks, crisps, peanuts and chocolate! The average price of a soft drink is about 2 Leva (70p).

Internet Access – If you have a laptop you can use the hotels’ internet for free by plugging in the network cable and asking reception for the password.

A Safe – A Safety Deposit Box is included with every room. This is also free and is large enough to store majority of your valuables.

Laundry Service – Forms can be found in the wardrobe nearest the front door.

Towels – Towels and flannels are changed frequently by the maid.

Luxuries – On arrival you are greeted with white dressing gowns and slippers to make your stay even more comfortable.

Action Lights – By the side of your bed you will find a group of switches. Two are light switches but the other two are for you to alert the maid; either ‘Do Not Disturb’ or ‘Make up My Room’; saves you remembering to hang a piece of paper on the door handle.

Television – There are 6 English Channels including BBC World (24 hours News). Other channels are in German, Bulgarian and Russian.

Late Checkout – Costs 50 Euros and can be arranged up until 8pm.


BathroomThe bathrooms are extremely well designed and certainly meet the 5* standard. The floor and walls are decorated in light brown and cream tiles and all furnishings are white and chrome. There are two sinks resting on a brown marble surface, toilet, bidet, bath and many mirrors. There is a double shower with a huge chrome shower head attached to the ceiling and a removable power shower attached to the wall. Accessories include a washing line (hanging towels over the balcony is not allowed at the Kempinski!), hairdryer, soaps, shampoo, conditioner (small bottles) and flannels. A useful gadget found in the bathroom is a speaker and controller for the TV so you can listen to the program while brushing your teeth!

Outdoor Pool

Swimming PoolThe outside swimming pool is floor level and is approximately 25 metres long and 10 metres wide. The deepest areas are 1.8 metres and there is a shallow circular area joined to the main pool that has Jacuzzi jets. A shallow children’s pool is also joined to the main pool but is separated by railings. Features such as fountains and pressure jets are placed around the pool to make the area look even more beautiful and there are plenty of showers. The pool is open from 8am to 7pm.

The pool area is covered in cream tiles so the floor is never too hot to stand on. There are plenty of sun beds to choose from in both sun and shaded areas. The beds are large and made from wood with soft white mattresses for extra comfort! Large white cloth umbrellas are scattered around the pool to provide extra shade. If you want sun for the whole day, the best beds to get are towards the left (nearest the sunshine cafe). The hotel faces east therefore the right side of the pool area is shaded by the hotel long before the left side.

Pool Sun LoungersThe pool bar and café is called the Sunshine Café and you can purchase snacks, beverages and meals all day. There is also an ice-cream cart attached to a push bike that a staff member rides round the pool and offers ice-creams to the guests. Surrounding the pool and the hotel are tall green trees that make the sunbathing experience truly relaxing! If you look towards the beach from the centre of the pool you can see the sparkling sea in the distance where the trees part.

A lifeguard is always on duty during opening hours and towels can be obtained from the Spa reception on level ‘R’. You can sign them out and in each day so you always have fresh ones.


The entrance to the Nirvana Spa is located on floor ‘R’ but majority of the facilities can be found on floor ‘G’ (Garage Floor). Guests of Kempinski are able to use some of the services free of charge; these include the indoor pool, gym, sauna and steam room (known as Turkish bath). All other facilities such as Spa Treatments, Personal Training, Diet and Nutritional Advice or Fitness must be paid for and visitors (not staying at the hotel) must pay for everything.

Indoor Pool

Indoor Pool and Spa AreaThe pool is large and cold – great for a morning swim before breakfast! Sun loungers are placed around the pool and a life guard is always on duty during open hours. The indoor pool is a nice place to go if you fancy a bit of peace as it tends to be much quieter than the outdoor facilities.


The spa offers a number of skin treatments, massages and relaxation techniques. The list below is from summer 2006:

Aroma Therapies
Per Henrik Ling of Ljunga, Sweden-Full Body
Per Henrik Ling of Ljunga, Sweden-Back, Neck and Shoulders
Shiatsu Massage
Four Hand Stimulation
Oriental Foot Reflexology
Facial Treatment
Thracian Wine Ceremony

Longevity for Him
Green Mud Therapy
Sabai Sabai Serenity Bath
Om-Harmony Bath

Wedding Preparation Package

There are many treatments to choose from and on arrival reception issue you with a 30% discount voucher for the spa. Check the expiry date because sometimes it is only valid until a few days after you arrive.


There are restaurants within the Kempinski that serve breakfast, lunch and dinner. The main restaurant on floor ‘R’ is where you can find the breakfast buffet that is included in the price of the room. Here you can find a selection of cereals, pastries, bread rolls, hot foods (such as eggs, bacon, sausages etc.), omelettes, fruit, salads and fruit juices. Tea and Coffee are served at the tables by the waiters and waitresses.

At lunch time you can eat at the Sunshine café located by the pool side where they serve a selection of food, including burgers, salads and sandwiches.

Dinner is available at the same restaurant as breakfast but obviously you will have to pay for this. The Thai restaurant is opening in August 2006.


The coastline is miles and miles of golden sands, hence the name of the resort! If you wish to acquire sun beds for the day it will cost approximately 10 Leva (£3.50) per bed and per umbrella. There are always lifeguards on the beach and flags are placed near to the coast to show the condition of the sea. Red will show if they consider it to be dangerous, amber if it’s a little rough and green if it’s calm.

The Sea!There is entertainment for tourists along the whole coastline; beach bars are close by if you wish to purchase any beverages and shops are just behind if you fancy anything to eat. Approximately every 50 metres you will stumble across a massage tent where qualified girls can provide a 25 minute back massage for 25 Leva (About £9) or a 50 minute body massage for 50 Leva (About £18).

If you are looking for sports on the beach, Golden Sands has a number of activities for you to get involved in. Jet Ski’s, parasailing, banana boats and pedal boats are available all day; Jet Ski’s cost approximately 50 Leva (£17) for 15 minutes and you can get a photograph of yourself on the Jet Ski for another 5 Leva (about £2).

Local Area

Golden Sands is a popular resort with lots of entertainment along the beach front. There are loads of restaurants, bars, cocktail bars and clubs to choose from with many places providing live music, dancing and special offers. The restaurants along the beach are very reasonably priced; you can get a three course meal for about £5 and a large beer for under £1. At night time Golden Sands is alive and a great place to be. club and bar promotion workers will hand you leaflets as you walk down the street.

Located at the very bottom of the Kempinski Hotel Grand Hermitage is a miniature golf course that costs 14 Leva for two people. You will be provided with score sheets, a clip board and pen so you can track the winner! Along the beach front (the path just behind) you can find a number of shops (supermarkets, souvenirs etc.), games (trampolines, bungee games), tattoo and hair braiding parlours and artists who will paint a picture of you or your family from a photograph.

Golden Sands is kept extremely clean so when you go to any public toilets expect to pay 50 Cents to the toilet cleaner. Although this is not common in lots of other countries, it does mean that visiting a public toilet is a much better experience.

Approximately 5 minutes down the road in a taxi is the aqua park which costs about £9 each for the whole day. The taxi shouldn’t cost you more than 10 Leva but if you prefer to walk it is doable. The aqua park hosts a number of flumes and slides, has a large children’s pool and an adults pool, sun beds can be purchased for 5 Leva each and umbrellas are free. There are lockers at the entrance to the aqua park to store your valuables. Food and drinks can be purchased from the park.

More Photos

Dressing Gown and SlippersView fomr BalconyView of HotelWater FountainHotelHotel LiftsHotel View from BeachSwimming PoolHotel ReceptionHotel CafeRestaurantSwimming PoolHotel GymMassage Room

2 Responses to “Kempinski Hotel Grand Hermitage, Bulgaria”

  1. The New Pink » Blog Archive » Kempinski Hotel Grand Hermitage Says:

    […] I loved Bulgaria as a country and also loved the cheap food and drink prices. I would definitely recommend this hotel to anyone. Find more information about this hotel at Blog Your Travels. […]

  2. Monica Varnas Says:

    This hotel looks so grand to start with. Even though it is ugly from the outside, the inside pics look really nice. Thanks for posting this.


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